Terms of Use & Privacy Policy
1. Overview & Nature of Services
Viva Bariloche (accessible at vivabariloche.com) is an independent online travel guide created to highlight the natural beauty, mountain landscapes, snow resorts, and culinary traditions of San Carlos de Bariloche and the Nahuel Huapi National Park in Argentine Patagonia. Our mission is to provide optimized travel itineraries, currency tips (MEP exchange rate), snow gear rental advice, and curated recommendations for top-rated local activities.
2. Affiliate Marketing Disclosure (Viator / Tripadvisor Inc.)
In full transparency and compliance with Federal Trade Commission (FTC) guidelines, Viva Bariloche operates as an authorized affiliate marketing partner of Viator (a Tripadvisor Inc. company).
When you click on buttons or links on our portal directing you to Viator and complete a booking, we may earn a referral commission at no additional cost to you. You pay the standard rate and retain all of Viator’s official buyer protections: Best Price Guarantee, instant mobile ticketing, flexible rescheduling, and 24/7 multilingual guest support.
3. Limitation of Liability & Third-Party Tour Operators
Viva Bariloche is not a direct tour operator, travel agency, passenger transport company, or ski school. We do not directly operate lake catamarans, ski chairlifts at Cerro Catedral, sledding tracks at Piedras Blancas, or airport shuttle vans.
- All tour reservations, digital voucher deliveries, card payments, invoicing, and cancellation/refund policies are processed directly through Viator / Tripadvisor and their certified local tour operators in Argentina.
- Any inquiries regarding date changes, cancellations, or refund requests must be handled through your Viator booking confirmation voucher or Viator’s customer service team.
- While we take great care in keeping all details accurate, mountain excursions, snow conditions, and lake navigations are subject to weather variations and determinations made by Argentine Naval Prefecture and National Park authorities.
4. Privacy Policy & Data Protection (GDPR, LGPD & CCPA)
We take your data privacy seriously and adhere strictly to global privacy standards, including the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados (LGPD - Law 13,709/2018), and the California Consumer Privacy Act (CCPA):
- No Data Selling: We do not sell, rent, lease, or trade your personal information to third parties under any circumstances.
- Financial & Card Data: Viva Bariloche does not request, collect, process, or store credit card numbers, CVVs, or bank details. All checkout transactions take place exclusively on Viator / Tripadvisor’s PCI-DSS compliant, encrypted checkout platform.
5. Cookies & Anonymous Analytics (Google Analytics 4)
Our website uses standard essential cookies and anonymous web analytics software via Google Analytics 4 (Measurement ID: G-KYB16MSWF7). This aggregated, non-identifiable data (pages visited, reading duration, device category, and geographic region) allows us to optimize content clarity and page load speed.
You can adjust, block, or delete cookies at any time via your browser settings without restricting your ability to explore our destination articles.
6. Intellectual Property
All written guides, custom itineraries, UI layouts, and source code are the intellectual property of Viva Bariloche or utilized under proper licensing. Destination photography is sourced from Creative Commons / Wikimedia Commons under verified open licenses or public domain with legal attribution. Reproduction, scraping, or commercial republication without written permission is strictly prohibited.
7. Data Subject Rights & Contact Information
You have the right to request confirmation, access, correction, or deletion of any personal information you may have voluntarily provided to us via email inquiry.
For any questions concerning these Terms of Use or our Privacy Policy, please reach out to our editorial team at: contato@vivabariloche.com.